Organizations are increasingly leveraging Artificial Intelligence (AI) and Machine Learning (ML) to transform every aspect of their business. Today, many companies worldwide have been harnessing the potential of AI, ML, and Natural Language Processing (NLP) technologies in automating, simplifying, and improving business processes. Best examples in our day-to-day lives can be found in virtual-customer services, online food ordering, online shops, virtual health assistants, WhatsApp Banking, and online bookings to mention a few, have simplified our lives using latest technologies in the B2C environment.
These technologies have continuously proved to have extraordinary capabilities in transforming companies by providing end-to-end services ensuring continual alignment with the business objectives of different industry sectors.