Meet customer expectations with a modern S&OP process.

February 15, 2022
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In an ever-changing world, one thing remains stable – the customer expectation that says that a customer wants to get the right product, on time, in full at a reasonable price. So how can a firm level up the planning of fulfillment of this customer expectation centrally in a decentral organization based on S&OP? Further, how can a company leap from serving any customer expectation at any cost to fulfilling customer expectation cost-efficiently?

  • The business problem statement
  • The Sales & Operations Planning solution proposal by Westernacher
  • The implementation approach

Keynote speakers.


Amos is Westernacher’s Practice Director Europe for Supply Chain Planning. He is responsible for all engagements and evaluates with customers the best possible new approaches for topics such as Sales, Inventory & Operations Planning, and Master Production Scheduling. Amos lives in Zurich and studied Business Informatics at the University of Bern & Fribourg in Switzerland.

Practice Director Supply Chain Planning, Western Europe, Westernacher Consulting

Aki is the Head of Westernacher business operations in Finland with more than 20 years of experience in business development and SAP solutions implementation in various industries. During the previous years Aki has been focusing to lead major transformation programs ensuring modern SAP technology fits with business processes and organization.

General Manager Finland, Westernacher

At a glance

February 15, 2022
10am EET

60 minutes


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