Webinar
Why OCM is critical to successful technology transformation.
October 15, 2026 | 11am (GMT) | 60 minutes
Technology‑driven initiatives succeed or fail not just on the strength of the solution, but on how well people adopt and use it. This webinar explores why Organisational Change Management (OCM) is critical to the success of transformation projects – and why it is so often underestimated or addressed too late.
We’ll look at the common challenges organisations face during major technology implementations, where adoption gaps emerge, and what OCM truly does to bridge the gap between systems and people.
Register.
Key takeaways.
- Understand why superusers are a critical success factor in technology driven change initiatives
- Learn how superusers drive engagement, confidence, and adoption across the organisation
- Gain insight into how empowered superusers help sustain change beyond go live
- See how OCM and superusers work together to close the gap between technology and people
- Take away practical perspectives on turning projects into lasting, organisation wide success
Agenda.
- Welcome and introduction
- What is OCM – why it matters
- Common pitfalls in technology transformations
- Why superusers are your projects superpower
- Summary
- Q&A
Speaker.
Kris Riley
Kris is an SAP EWM Consultant with over a decade of experience delivering supply chain, warehouse, and logistics transformation programmes. He specializes in SAP EWM solution design, operating model development, and stakeholder engagement, helping organizations create scalable, user-focused supply chain solutions that deliver lasting business value.
Senior EWM Consultant , Westernacher Consulting
Chris Lawrence
Chris is an SAP Senior EWM Consultant and Business Analyst with over 18 years of experience delivering SAP supply chain, warehouse management, and data warehousing solutions. His expertise spans SAP EWM, SAP MM, SAP BW, business process optimisation, solution design, and digital transformation initiatives.
Senior EWM Consultant, Westernacher Consulting
Radu Nicolae
With over 8 years of experience designing and deploying end-to-end warehouse logistics solutions, Radu specializes in full-lifecycle SAP EWM implementations, process optimisation, and hands-on user enablement by combining functional EWM expertise with a background in business analysis, logistics and retail.
Senior EWM Consultant, Westernacher Consulting
