Maximizing returns across business areas with SAP Process Insights.

Innovation series

Westernacher favicon
Published on November 30, 2021 – Johannes Strasser, Solutions Consultant SAP S/4HANA Finance & Business Process Intelligence at Westernacher
As introduced in the previous post, Business Process Intelligence ( BPI) represents the next-generation process layer within the SAP portfolio, providing a comprehensive and holistic offer to transform business processes end-to-end. While business leaders need to act fast in today’s fast-moving world, they require capabilities to better understand their critical business processes and to adjust and align all available resources across their organization. Getting the right business insights is indeed complex and requires time as well as expertise. Let’s therefore emphasize on the BPI solution “SAP Process Insights”, since it supports getting measurable results and achieving business goals at scale – faster than ever.

What is SAP Process Insights?

SAP Process Insights represents a new solution providing SAP customers with continuous monitoring, assessment, and improvement of their business processes. It leverages business processes and enables enterprises to quickly and more easily evaluate their process performance based on facts, select transformation options, and directly execute process change.

SAP Process Insights readily connects to an organization’s SAP ERP or S/4HANA system and instantly starts spotting process weaknesses and optimization potentials. The solution generates process improvement recommendations for automating or improving processes to yield performance enhancements at scale within less than 24 hours of starting the implementation.

For seven lines of business and six end-to-end processes, SAP Process Insights covers 40 process flows, equivalent to 400+ individual metrics, 130 performance indicators as well as 15 of the most relevant business goals. More than 100 correction recommendations, such as configuration changes or master data fixes, are built in. Furthermore, SAP Process Insights delivers 300+ tailored innovation recommendations for SAP S/4HANA and SAP Fiori apps, as well as SAP offerings for situation handling, robotic process automation, and machine learning.

What are the benefits of SAP Process Insights?

With SAP Process Insights, organizations can make the shift from transformation based on instinct or “gut feeling” to data-based process improvement. SAP Process Insights enables enterprises to generate dynamic, real-time reports that assess the speed and efficiency of existing business processes. These reports can be used for quick performance comparisons and KPI benchmarking.

The tool can help organizations identify bottlenecks and introduce recommended improvements with corrective actions, thanks to integration with SAP Intelligent Robotic Process Automation (iRPA) and automated bot building. Businesses can then further align their operations through automated monitoring capabilities. This supports both rapid time and cost savings as well as sustainable benefits in efficiency and process optimization.

Automated and advanced process data visualization builds a real-time picture of how an organization really works. Combined with live monitoring of process performance, enterprises can increase their operational transparency to break silos and meet consumer demands faster than ever.

SAP Process Insights quickly provides transparency about added value sources within the SAP ERP application or SAP S/4HANA system, maximizing returns across business areas. Organizations can additionally drive continuous enhancement initiatives with improved performance views and process drill downs, which leads to a clearer understanding of their business processes.

Companies can use automated, advanced process data extraction and continuous updates to get instant insights, for a clearer understanding of businesses end-to-end. With the root cause analysis capability, businesses can narrow their focus by drilling down to find out where their issues really lie. By leveraging data-driven process improvement recommendations, organizations can start improving right away, focusing on corrective actions and relevant SAP applications. Ultimately, SAP Process Insights enables enterprises to foster collaboration between decision-makers, business professionals, and IT experts via an intuitive, user-friendly application user interface.


SAP Process Insights is positioned to support companies make the right decisions across their business areas. It supports organizations to achieve higher business value by focusing on the most impactful transformation action. Benefits can be gained faster through granular, readily accessible insights and tailored recommendations – within 24 hours of implementation. This way, enterprises have the possibility to gain new levels of optimization in lockstep with improved business resilience, resulting in stability, business continuity, and lasting enhancements to customer experience.

In our next post, we will examine SAP Signavio Process Intelligence in more detail. Stay tuned.

Share this article

Related content

Get in touch with our experts.
Stay informed.

Subscribe to our newsletter and stay informed about our latest insights.

Use of cookies

Westernacher uses cookies to provide you with a more responsive and personalized service. By using this site you agree to our use of cookies. Please read our cookie notice for more information on the cookies we use and how to delete or block them.