- Higher detention costs because of long wait times or missed/late load fees
- Decreased employee efficiency attributed to spending time calling carriers to find their locations
- Decreased customer satisfaction; reactive approach as opposed to proactive with shipment updates
- Cost of inventory, if unaware of a load’s location or actual shipped quantity, additional stock is then ordered or produced
Tapping into FourKites robust network, complete visibility from end to end.
Westernacher and FourKites are now collaborating to leverage FourKites’ network with Westernacher’s systems expertise and knowledge of SAP Transportation Management. As a tracked load is created in a shipper’s system, FourKites uses their device network to ping every 15 minutes to update the real-time location of that resource. As the location is updated, other variables such as weather, traffic, business hours, and driver hours are considered to provide an updated estimated time of arrival. While this is occurring, SAP Transportation Management receives status updates to track the progress of the shipment – including delays, drop-offs, and any other event that occurs during the route.
The SAP Transportation Management user now sees these updates on a map within SAP TM. As they check on a load, they can use this information internally, instead of calling carriers for status updates. Reviewing updates on a map in real-time saves time. This is especially the case as the number of shipments that need reviewing increases. Status alerts can also be set to alert the user when delays or unplanned changes occur. The user is now able to proactively notify the customer or the carrier and determine what options are available.
Strategic partnership, for a best-in-class solution.
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