{"id":120851,"date":"2025-02-18T16:35:31","date_gmt":"2025-02-18T15:35:31","guid":{"rendered":"https:\/\/westernacher.com\/?p=120851"},"modified":"2025-02-18T16:41:50","modified_gmt":"2025-02-18T15:41:50","slug":"supply-chain-management-veraendert-die-kundenzufriedenheit","status":"publish","type":"post","link":"https:\/\/westernacher.com\/de\/supply-chain-management-veraendert-die-kundenzufriedenheit\/","title":{"rendered":"Supply Chain Management ver\u00e4ndert die Kundenzufriedenheit."},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"120851\" class=\"elementor elementor-120851 elementor-119802\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04edd47 elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"04edd47\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;700c71b&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-408694b\" data-id=\"408694b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-04bc5d1 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"04bc5d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Artikel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43523cd elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"43523cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Supply Chain Management <\/br> ver\u00e4ndert die Kundenzufriedenheit.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-171d56ff elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"171d56ff\" data-element_type=\"section\" data-e-type=\"section\" 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class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19660ce9\" data-id=\"19660ce9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1f3a0ecf elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1f3a0ecf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;0cfc642&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-421a4949\" data-id=\"421a4949\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c80f4c0 elementor-absolute animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"5c80f4c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/westernacher.com\/wp-content\/uploads\/2019\/06\/favicon.png\" class=\"attachment-full size-full wp-image-19253\" 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elementor-section-height-default elementor-invisible\" data-id=\"8ad0291\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;22501f5&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d9d55ce\" data-id=\"d9d55ce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39b29da3 elementor-widget elementor-widget-spacer\" data-id=\"39b29da3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c547352 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c547352\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6424850\" data-id=\"6424850\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ba09e4 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"4ba09e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:0,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\">Artikel teilen<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-671b2f8 elementor-share-buttons--view-icon elementor-share-buttons--skin-boxed elementor-share-buttons--color-custom elementor-share-buttons--shape-square elementor-grid-0 elementor-widget elementor-widget-global elementor-global-61336 elementor-widget-share-buttons\" data-id=\"671b2f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Teilen auf linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 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9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4181e5e\" data-id=\"4181e5e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-fd5f833\" data-id=\"fd5f833\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c660d31 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"c660d31\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:0,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Folgen Sie uns auf Linkedin<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7b9f01 elementor-widget elementor-widget-html\" data-id=\"a7b9f01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/platform.linkedin.com\/in.js\" type=\"text\/javascript\"> lang: en_US<\/script>\r\n<script type=\"IN\/FollowCompany\" data-id=\"61389\" data-counter=\"bottom\"><\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-795da9e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"795da9e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;395bf9c&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62dd38a4\" data-id=\"62dd38a4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-371e221f elementor-widget elementor-widget-spacer\" data-id=\"371e221f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-757001f9 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"757001f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In der heutigen schnelllebigen Gesch\u00e4ftswelt ist die Kundezufriedenheit nicht nur ein Nice-to-have, sondern ein entscheidender Erfolgsfaktor. Wussten Sie, dass schlechte Kundenerfahrungen Unternehmen j\u00e4hrlich 3,7 Billionen Dollar kosten? Da es bis zu 25 Mal billiger ist, Kunden zu halten, als neue Kunden zu gewinnen, ist es nicht mehr optional, sondern unerl\u00e4sslich, herausragende Kundenerfahrungen zu schaffen. Eine der effektivsten M\u00f6glichkeiten, die Kundenzufriedenheit zu verbessern, ist die Digitalisierung des Lieferkettenmanagements. In diesem Blog erfahren Sie, wie die Expertise von Westernacher im Bereich SAP Transportation Management (SAP TM) Unternehmen dabei unterst\u00fctzen kann, die Herausforderungen in der Lieferkette zu meistern und au\u00dfergew\u00f6hnliche Kundenerlebnisse zu schaffen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-feb33b6 animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"feb33b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:0,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Das Problem <\/strong>&#8211; Warum Supply Chain Management in Sachen Kundenerfahrung eine Rolle spielt.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-722fbe2 animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"722fbe2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:0,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die Erwartungen der Kunden waren noch nie so hoch wie heute, insbesondere wenn es um Lieferdienste geht. Schlechte Lieferservices k\u00f6nnen zu Umsatzeinbu\u00dfen, Rufsch\u00e4digung und sinkender Kundentreue f\u00fchren. Laut einer Qualtrics-Umfrage haben 61 % der Verbraucher ihre Ausgaben f\u00fcr eine Marke nach einer negativen Liefererfahrung reduziert. Dar\u00fcber hinaus halten 83 % der Kunden das Wissen um die Lieferzeit ihres Pakets f\u00fcr den wichtigsten Service, den eine Online-Marke bieten kann (Quelle: GSM Tasks).<\/p>\n<p>Die Herausforderungen liegen auf der Hand: Unternehmen m\u00fcssen ein Gleichgewicht zwischen Geschwindigkeit, Kosten und Flexibilit\u00e4t finden und gleichzeitig die Transparenz und Effizienz ihrer Lieferketten aufrechterhalten. Ohne die richtigen Werkzeuge haben Unternehmen Schwierigkeiten, diese Anforderungen zu erf\u00fcllen, was zu Ineffizienz, h\u00f6heren Kosten und unzufriedenen Kunden f\u00fchrt.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5893ee6 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"5893ee6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/westernacher.com\/wp-content\/uploads\/2025\/02\/supply_chain_sap_tm.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"supply_chain_sap_tm\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTE5ODcxLCJ1cmwiOiJodHRwczpcL1wvd2VzdGVybmFjaGVyLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNVwvMDJcL3N1cHBseV9jaGFpbl9zYXBfdG0ucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"578\" height=\"369\" src=\"https:\/\/westernacher.com\/wp-content\/uploads\/2025\/02\/supply_chain_sap_tm.png\" class=\"attachment-large size-large wp-image-119871\" alt=\"Supply Chain Management transforms customer experience.\" srcset=\"https:\/\/westernacher.com\/wp-content\/uploads\/2025\/02\/supply_chain_sap_tm.png 578w, https:\/\/westernacher.com\/wp-content\/uploads\/2025\/02\/supply_chain_sap_tm-300x192.png 300w\" sizes=\"(max-width: 578px) 100vw, 578px\" title=\"\">\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8eb5d19 elementor-widget elementor-widget-spacer\" data-id=\"8eb5d19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a20a8ff animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"a20a8ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:0,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Die L\u00f6sung &#8211;<\/strong> Lieferkettenoptimierung durch digitale Transformation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b7a2d2 animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"5b7a2d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:0,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Der Schl\u00fcssel zur Bew\u00e4ltigung der Herausforderungen in der Lieferkette liegt in der Umstellung auf Technologien, die auf Transparenz, Flexibilit\u00e4t und Effizienz ausgerichtet sind. Solche L\u00f6sungen optimieren nicht nur die Abl\u00e4ufe in der Lieferkette, sondern erf\u00fcllen auch die sich wandelnden Anforderungen der Kunden von heute. Als Branchenf\u00fchrer bei der Digitalisierung der Lieferkette bietet SAP leistungsstarke L\u00f6sungen wie SAP Transportation Management (SAP TM), mit denen Unternehmen diese Herausforderungen meistern und ihre Lieferketten optimieren k\u00f6nnen:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c83963 animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6c83963\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:0,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>Transparenz<\/strong>: Durch die Verfolgung in Echtzeit k\u00f6nnen Kunden ihre Bestellungen von Anfang bis Ende verfolgen, was \u00c4ngste abbaut und das Vertrauen st\u00e4rkt. F\u00fcr die Unternehmen bedeutet dies eine bessere operative Kontrolle und die M\u00f6glichkeit, Probleme schnell zu l\u00f6sen. Tats\u00e4chlich sind 88 % der Kunden der Ansicht, dass die Sendungsverfolgung in Echtzeit f\u00fcr eine zufriedenstellende Kundenerfahrung unerl\u00e4sslich ist (Quelle: MIT Sloan).<\/li>\n<\/ul>\n<ul>\n<li><strong>Flexibilit\u00e4t:<\/strong> Mit SAP TM k\u00f6nnen Unternehmen ma\u00dfgeschneiderte Lieferoptionen wie flexible Lieferzeiten und dynamische Preisgestaltung anbieten und so auf unterschiedliche Kundenpr\u00e4ferenzen eingehen. Diese Flexibilit\u00e4t ist auf dem heutigen Markt von entscheidender Bedeutung, da 38 % der Kunden Wert auf angemessene Versandkosten legen und 46 % bereit sind, f\u00fcr g\u00fcnstigere Preise l\u00e4nger zu warten (Quelle: Digital Commerce 360).<\/li>\n<\/ul>\n<ul>\n<li><strong>Effizienz:<\/strong> Durch die Rationalisierung von Transportplanung, Frachtabwicklung und Kostenabrechnung hilft SAP TM Unternehmen, betriebliche Ineffizienzen zu reduzieren und Kosten zu senken. Unternehmen, die SAP TM einsetzen, konnten ihre Frachtkosten um bis zu 20 % senken und die Zahl der Rechnungsfehler um 95 % reduzieren (Quelle: Gartner).<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fefef3 animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"3fefef3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:0,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Die Vorteile &#8211; <\/strong>konkrete Ergebnisse f\u00fcr Ihr Unternehmen<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b84cbb animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7b84cbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:0,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die Implementierung von SAP TM l\u00f6st nicht nur Probleme, sondern er\u00f6ffnet auch neue M\u00f6glichkeiten. Unternehmen, die ihre Lieferketten mit SAP TM digitalisieren, k\u00f6nnen Folgendes erwarten:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3af782 animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e3af782\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:0,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>H\u00f6here Kundenzufriedenheit<\/strong>: Echtzeit-Tracking und flexible Lieferoptionen f\u00fchren zu einer h\u00f6heren Zufriedenheit der Kunden und einer st\u00e4rkeren Kundenbindung.<\/li>\n<\/ul>\n<ul>\n<li><strong>Kosteneinsparungen:<\/strong> Optimierte Routen und reduzierte Frachtkosten wirken sich direkt auf das Endergebnis aus. So konnte ein Kunde von Westernacher nach der Einf\u00fchrung von SAP TM die Effizienz der Kommissionierung um 40 % steigern und die Frachtkosten um 12-15 % senken.<\/li>\n<\/ul>\n<ul>\n<li><strong>Verbesserte Wettbewerbsf\u00e4higkeit:<\/strong> Eine nahtlose und effiziente Lieferkette erm\u00f6glicht es Unternehmen, schnell auf Marktver\u00e4nderungen und Kundenw\u00fcnsche zu reagieren. Unternehmen, die SAP TM einsetzen, k\u00f6nnen mehr als 2.500 Routen systematisch verwalten und mehr als 100 Chargenmodelle standardisieren, um einen reibungslosen Betrieb zu gew\u00e4hrleisten.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8ca41a animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"c8ca41a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:0,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Beginnen Sie noch heute mit Ihrer digitalen Transformation!<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9c52dd animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"f9c52dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:0,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die Zukunft des Supply Chain Managements ist digital und es ist an der Zeit zu handeln. Durch eine Partnerschaft mit Westernacher k\u00f6nnen Sie unsere umfassende Erfahrung mit SAP-L\u00f6sungen nutzen, um Ihre Supply Chain zu transformieren und Ihre Kundenerfahrung zu verbessern. Ganz gleich, ob Sie Transparenz, Flexibilit\u00e4t oder Effizienz verbessern m\u00f6chten, unser Team steht Ihnen bei jedem Schritt zur Seite. Wenn Sie mehr \u00fcber die Digitalisierung der Lieferkette erfahren m\u00f6chten, lesen Sie unser vollst\u00e4ndiges Whitepaper unter https:\/\/westernacher.com\/supply-chain-management\/.<\/p>\n<p>Sind Sie bereit f\u00fcr den n\u00e4chsten Schritt? Kontaktieren Sie uns noch heute, um einen Beratungstermin zu vereinbaren oder eine Demo von SAP TM anzufordern. Lassen Sie uns gemeinsam eine Supply Chain aufbauen, die die Erwartungen Ihrer Kunden nicht nur erf\u00fcllt, sondern \u00fcbertrifft!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4eea50 elementor-widget elementor-widget-spacer\" data-id=\"f4eea50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Artikel Supply Chain Management ver\u00e4ndert die Kundenzufriedenheit. Artikel teilen Folgen Sie uns auf Linkedin In der heutigen schnelllebigen Gesch\u00e4ftswelt ist die Kundezufriedenheit nicht nur ein Nice-to-have, sondern ein entscheidender Erfolgsfaktor. Wussten Sie, dass schlechte Kundenerfahrungen Unternehmen j\u00e4hrlich 3,7 Billionen Dollar kosten? Da es bis zu 25 Mal billiger ist, Kunden zu halten, als neue Kunden [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":119881,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[153],"tags":[892],"posts-categories":[161],"class_list":["post-120851","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-planung-de","tag-supply-chain-management-de","posts-categories-artikel-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/westernacher.com\/de\/wp-json\/wp\/v2\/posts\/120851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/westernacher.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/westernacher.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/westernacher.com\/de\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/westernacher.com\/de\/wp-json\/wp\/v2\/comments?post=120851"}],"version-history":[{"count":0,"href":"https:\/\/westernacher.com\/de\/wp-json\/wp\/v2\/posts\/120851\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/westernacher.com\/de\/wp-json\/wp\/v2\/media\/119881"}],"wp:attachment":[{"href":"https:\/\/westernacher.com\/de\/wp-json\/wp\/v2\/media?parent=120851"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/westernacher.com\/de\/wp-json\/wp\/v2\/categories?post=120851"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/westernacher.com\/de\/wp-json\/wp\/v2\/tags?post=120851"},{"taxonomy":"posts-categories","embeddable":true,"href":"https:\/\/westernacher.com\/de\/wp-json\/wp\/v2\/posts-categories?post=120851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}